FTC orders StubHub to pay $10 million over undisclosed ticket fees Change The U.S. Federal Trade Commission ordered StubHub to pay $10 million in consumer refunds to settle charges that it failed to disclose mandatory ticket fees upfront, in violation of the FTC Act and the agency’s unfair or deceptive fees rule. Why it matters The enforcement confirms that failing to present full, all-in prices upfront is treated as a deceptive practice subject to monetary penalties and mandatory refunds, creating a clear enforcement reference point for online marketplaces. FTC · Apr 10 More actions Like (sign in) Save (sign in) Share Facebook LinkedIn X / Twitter Copy link