OpenAI plans to test ads inside ChatGPT for US users

Wired
Wired
44m ago
OpenAI plans to start testing ads inside ChatGPT in the United States, showing clearly labeled ad boxes below answers for logged-in users on the free tier and the $8-a-month Go tier.
OpenAI plans to test ads inside ChatGPT for US users
A What happened
OpenAI plans to start testing ads inside ChatGPT in the coming weeks, with initial rollout in the United States before expanding globally. OpenAI says ads will appear in separate, clearly labeled boxes directly below ChatGPT’s answer and will not influence responses. The first ads will appear for logged-in users on ChatGPT’s free tier and its $8-a-month Go tier, while Plus, Pro, and Enterprise subscribers will not see ads. OpenAI says it will match conversation topics to relevant ads, will not sell user data, and will not show ads in certain sensitive or regulated conversations such as health, mental health, or politics.

Key insights

  • 1

    OpenAI says ad placement will be separated from answers to protect trust: Fidji Simo wrote that preserving what makes ChatGPT valuable requires trust that responses are driven by what is objectively useful and not by advertising, and OpenAI says ads will appear in clearly labeled boxes below answers and will not influence responses.

  • 2

    OpenAI says it will limit ad targeting and advertiser visibility: OpenAI says it will not sell user data or expose conversations to advertisers, and an OpenAI spokesperson said advertisers will see only aggregate ad performance metrics such as impressions and clicks.

  • 3

    OpenAI says ads will be restricted for sensitive topics and minors: OpenAI says ads should never appear in conversations on sensitive or regulated topics like health, mental health, or politics, and it says it will not serve ads to users it believes are under 18, including via an age-prediction model it plans to roll out soon.

Takeaways

OpenAI is beginning a US ad trial in ChatGPT with labeled ad boxes below answers, limited advertiser data access, and stated restrictions for sensitive topics and minors.

Topics

Technology & Innovation Artificial Intelligence

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