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What happened
The article discusses the crucial role managers play in supporting their team members during challenging times. It highlights strategies for managers to effectively assist their employees, emphasizing empathy, communication, and resource provision.
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Key insights
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The Importance of Empathy
Empathy is a key skill for managers to develop in order to provide genuine support to team members facing personal or professional challenges.
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Communication is Key
Open and honest communication helps ensure that team members feel comfortable sharing their difficulties, enabling managers to offer appropriate support.
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Providing Resources
Managers should be aware of and provide access to resources such as counseling services, flexible work arrangements, or additional training if needed.