Understanding Agentic AI and Its Impact on the Future of Work

HBR
HBR
12M ago
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Agentic AI refers to artificial intelligence systems that possess a degree of autonomy and can perform tasks without direct human intervention. This concept is set to revolutionize the workplace by automating complex processes and enabling more efficient decision-making. As organizations integrate agentic AI, they must address ethical considerations and ensure proper governance frameworks are in place.
Understanding Agentic AI and Its Impact on the Future of Work
A What happened
Agentic AI refers to artificial intelligence systems that possess a degree of autonomy and can perform tasks without direct human intervention. This concept is set to revolutionize the workplace by automating complex processes and enabling more efficient decision-making. As organizations integrate agentic AI, they must address ethical considerations and ensure proper governance frameworks are in place.

Key insights

  • 1

    The Definition of Agentic AI: Agentic AI is characterized by its ability to operate independently and make decisions based on pre-set objectives and data inputs. This autonomy allows for greater flexibility and efficiency in task execution.

  • 2

    Potential Benefits in the Workplace: The integration of agentic AI in workplaces promises to enhance productivity by handling repetitive tasks, allowing human workers to focus on more strategic and creative activities.

  • 3

    Ethical and Governance Challenges: With increased autonomy, agentic AI raises significant ethical and governance issues, including accountability, transparency, and the potential for bias in decision-making processes.

Topics

Technology & Innovation Artificial Intelligence

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