Key insights
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1
Integrated outsourcing positioned as a preferred model: CMS said the contract win indicates a preference for integrated solutions in bank outsourcing.
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2
Long-term contract framed as stabilizing ATM services: Anush Raghavan said the long-term contract will provide stability and high-quality services to millions of consumers with seamless self-service banking.
Takeaways
SBI’s Rs 1,000 crore, 10-year contract positions CMS to run integrated cash outsourcing services for 5,000 SBI-owned ATMs starting in January 2026.