SBI awards CMS Info Systems a 10-year cash outsourcing contract for 5,000 ATMs

State Bank of India awarded CMS Info Systems a Rs 1,000 crore, 10-year cash outsourcing contract covering 5,000 bank-owned ATMs across India, with the project going live in January 2026.
SBI awards CMS Info Systems a 10-year cash outsourcing contract for 5,000 ATMs
A What happened
State Bank of India awarded CMS Info Systems Limited a Rs 1,000 crore, 10-year cash outsourcing contract for 5,000 bank-owned ATMs across India. The project includes managed services intended to improve cash efficiency and increase ATM uptime for millions of customers. The contract goes live in January 2026. CMS said the contract is expected to deliver incremental revenue growth of Rs 500 crore.

Key insights

  • 1

    Integrated outsourcing positioned as a preferred model: CMS said the contract win indicates a preference for integrated solutions in bank outsourcing.

  • 2

    Long-term contract framed as stabilizing ATM services: Anush Raghavan said the long-term contract will provide stability and high-quality services to millions of consumers with seamless self-service banking.

Takeaways

SBI’s Rs 1,000 crore, 10-year contract positions CMS to run integrated cash outsourcing services for 5,000 SBI-owned ATMs starting in January 2026.

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