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Ars Technica
Ars Technica
1y ago 87 views

Intel Extends Warranty for Unstable Core Desktop CPUs by Two Years

Intel has announced an extension of warranties by two years for its Core desktop CPUs that have been prone to crashes. This move aims to address issues reported by users and provide them with a longer period of support and service.
Intel Extends Warranty for Unstable Core Desktop CPUs by Two Years
A What happened
Intel has announced an extension of warranties by two years for its Core desktop CPUs that have been prone to crashes. This move aims to address issues reported by users and provide them with a longer period of support and service.
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Key insights

  • 1

    Extended Warranty Announcement

    Intel has announced that it is extending the warranty period for its Core desktop CPUs by an additional two years. This decision comes in response to a higher-than-expected crash rate observed in these processors.

  • 2

    Customer Assurance

    The extended warranty is intended to reassure customers about the reliability of Intel's Core desktop CPUs. By offering a longer warranty period, Intel is addressing customer concerns and demonstrating its commitment to product quality.

  • 3

    Implications for Intel

    This move could have financial implications for Intel, as extended warranties may lead to increased costs. However, it also reflects Intel's proactive approach to maintaining customer trust and satisfaction.

Takeaways

Intel's decision to extend the warranty for its Core desktop CPUs by two years is a strategic move to address customer concerns about reliability. While it may incur additional costs, this step underscores Intel's commitment to quality and customer satisfaction.