Improving the workplace of the future

MIT
MIT
4M ago
Zhang's research highlights the critical relationship between technology, organizational practices, and worker welfare.
Improving the workplace of the future

Key insights

  • 1

    AI's Impact on Productivity: Zhang's research shows AI tools like ChatGPT can enhance worker productivity.

  • 2

    Scheduling and Worker Well-being: Investigates how unpredictable schedules affect low-wage employees' quality of life.

  • 3

    Evidence-driven Policy Approach: Emphasizes the need for policies that center on the experiences of workers.

A What happened
Whitney Zhang, a PhD student in economics at MIT, explores the intersection of technology and labor policy, focusing on how organizational decisions affect workers across various pay scales. Her research includes a study on ChatGPT, which found that the AI tool significantly boosts productivity, especially for lower-performing workers. Additionally, she examines the effects of unpredictable work schedules on low-wage employees, aiming to understand how such practices impact their quality of life. Zhang advocates for an evidence-driven approach to policy that prioritizes the needs of workers. Her work is supported by the National Science Foundation and aims to inform both small businesses and large corporations about effective scheduling practices and their implications for productivity and employee well-being.

Topics

Business & Markets Markets Self-Improvement Work & Productivity

Read the full article on MIT

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