Otter.ai's CEO Sam Liang is determined to redefine the company's role in the enterprise sector, moving it beyond its initial function as a meeting notetaker. The recent launch of a suite of tools is designed to integrate meeting data into broader workflows, creating a centralized knowledge base for organizations. Liang believes that meetings hold the majority of a company's knowledge, and without proper organization, this information can lead to inefficiencies. The new offerings include an API for custom integrations and an AI agent for searching meeting notes. However, concerns about employee privacy and a class-action lawsuit regarding unauthorized recordings pose challenges. Liang maintains that increased access to information is essential for leveraging AI effectively in meetings.