Key insights
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1
Shift in Email Etiquette
Gen Z prefers direct and concise emails, often using informal language and emojis. This marks a departure from the more formal and lengthy emails favored by older generations.
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2
Influence of Instant Messaging
The rise of instant messaging apps has influenced Gen Z's email habits. They expect quick responses and often treat emails like instant messages, blending immediacy with informality.
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3
Impact on Workplace Dynamics
This shift in communication style may lead to changes in workplace dynamics, requiring older generations to adapt. Companies may need to update their communication guidelines to bridge the generational gap.
Takeaways
Gen Z is reshaping workplace email communication through their preference for brevity, informality, and immediacy. This evolution may necessitate adjustments in workplace norms and guidelines to accommodate varying communication styles.