Key insights
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AI Enhancing Customer Experience: Fogel explains that AI is being used to improve customer interactions by providing personalized recommendations and efficient solutions to queries, leading to better customer satisfaction.
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Operational Efficiency: AI-driven automation helps in streamlining operations, reducing costs, and increasing the efficiency of travel planning and booking processes.
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Future of Travel with AI: Fogel envisions a future where AI continues to evolve, offering even more sophisticated travel solutions, such as real-time, personalized travel itineraries and seamless integration with various travel services.