Key insights
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1
Focus on On-Time Performance
Improving punctuality is a key agenda item for the DGCA meetings.
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2
Addressing Customer Grievances
The meetings aim to enhance customer service by resolving complaints effectively.
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3
Flight Duty Limitations
Discussion on crew duty time is crucial for ensuring safety and compliance.
Takeaways
The DGCA's initiative to hold monthly review meetings with airlines is a proactive step towards addressing operational challenges and enhancing service quality in India's burgeoning aviation sector.