Amazon, Flipkart take aim at India's banks with new consumer loan offerings

The entry of Amazon and Flipkart into the Indian consumer loan market signifies a major shift in the financial landscape, challenging traditional banks and highlighting the growing demand for digital financial services.
Amazon, Flipkart take aim at India's banks with new consumer loan offerings

Key insights

  • 1

    Expansion into Financial Services: Amazon and Flipkart are diversifying into loans and financial products.

  • 2

    Growth of Consumer Loan Market: India's consumer loan market has surged to $212 billion since 2020.

  • 3

    Targeting Small Businesses: Both companies focus on providing loans to small businesses and consumers.

  • 4

    Leveraging Customer Data: Tech giants aim to use customer data for tailored financial solutions.

A What happened
Amazon and Flipkart are making significant strides into the Indian financial services sector by introducing new consumer loan offerings. Amazon, having acquired the non-bank lender Axio, plans to restart small-business loans and provide cash-management tools tailored for digitally active merchants, particularly in smaller cities. Meanwhile, Flipkart is preparing to launch buy-now, pay-later products, pending approval from the Reserve Bank of India. The consumer loan market in India has expanded dramatically, growing from nearly $80 billion in 2020 to around $212 billion in 2025. Both companies aim to capitalize on this growth by utilizing their extensive customer data and digital payment platforms. Experts suggest that while there is substantial potential for these companies to disrupt traditional banking, successful execution will be crucial as they venture beyond their core retail operations.

Topics

Business & Markets Economy

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