REGULATORY · COMPETITIVE · INDIA
TRAI issues binding directions to telcos on rapid sharing and coordinated action using AI-flagged spam data
Change
On February 27, TRAI issued directions requiring telecom operators to share AI-based potential-spam data within hours and comply within 30 days.
Why Now
TRAI’s February 27 directions require telcos to share AI-based potential-spam data within hours, with compliance due within 30 days. The regulator assigns accountability to both the originating and terminating telco to coordinate and initiate action. When a CLI is flagged, the originating operator must contact the sender of the CLI to inform them their number is suspected spam and to ascertain KYC identifiers. If five or more CLIs of a sender are identified as potential spam within 10 days, action is to be initiated against the sender. The relevant data must be shared on the DLT platform to enable all telcos to identify telecom resources allotted to the sender and check whether other numbers from the same sender are also being flagged by their systems.
Impact
- • Telcos have a time-bound (30-day) obligation to implement the directions and share AI-flagged spam data within hours.
- • Originating and terminating operators have defined accountability to coordinate on suspected-spam cases.
- • Originating operators must perform sender outreach and KYC identifier ascertainment upon flagging.
- • DLT platform sharing becomes a required step for cross-operator visibility of sender-linked telecom resources.
Who Recalculates
- • Telecom network operators (originating and terminating)
- • Bulk callers/messaging senders using multiple CLIs
- • Telecom compliance/KYC operations teams
- • DLT platform participants/administrators
Source
Topics
Law & Public Safety Regulatory Actions Compliance Technology & Innovation Artificial Intelligence