REGULATORY · COMPETITIVE · USA
Cyberattack disables Intoxalock calibration systems
Change
A March 14 cyberattack disabled Intoxalock's systems, putting the company's calibration services into downtime and preventing routine calibrations for its vehicle ignition breathalyzer devices.
Why it matters
Intoxalock experienced a cyberattack on March 14 and placed some systems into downtime as a precaution. The company paused certain systems, which has stopped the periodic calibrations the ignition breathalyzer devices require every few months. Customers whose devices are due for calibration are encountering delays starting their vehicles, with reports of ignition lockouts when calibrations are missed. Local instances include drivers across Maine who have been unable to start vehicles and at least one auto shop reporting lockouts.
Implications
- · Immediate ignition lockouts for customers with devices due for calibration, preventing those vehicles from being operated.
- · Delays and backlogs in completing routine calibrations and scheduled service appointments.
- · Increased service demand on calibration technicians, auto repair shops, and field service teams to address lockouts while systems remain offline.
Who is affected
- · Drivers required to use ignition interlock (breathalyzer) devices
- · Vehicle owners and fleet managers using Intoxalock devices
- · Calibration technicians and auto repair/service centers
Source
Topics
Law & Public Safety Compliance Technology & Innovation Cybersecurity IoT & Edge