REGULATORY · INDIA
CCI dismisses complaint against InterGlobe Aviation and Air India
Change
Competition Commission of India dismissed a complaint alleging abuse of market dominance by InterGlobe Aviation and Air India.
Why it matters
CCI reviewed claims that the carriers charged unconscionable cancellation fees and imposed arbitrary conditions and prices. CCI found the operators have systems for ticket refunds. Passengers can obtain substantially refundable tickets by selecting refundable fare categories. The complainant's request for a joint investigation with an ongoing probe into IndiGo's December 2025 mass flight cancellations was denied. Sections 3 and 4 pertain to anti-competitive agreements and abuse of dominant position.
Implications
- • No further CCI examination of the specific abuse allegations will proceed from this complaint under Sections 3 or 4.
- • Airline ticket-refund systems and refundable fare categories are treated as sufficient for the purposes of this complaint.
- • The complainant cannot secure a joint investigation with the December 2025 IndiGo cancellations case through this filing.
Who is affected
- • Airline commercial and customer-refund operations
- • Airline competition compliance and legal teams
- • Passengers purchasing refundable fares
- • CCI enforcement and legal units
Source
Topics