UK's FCA finalises car finance redress covering 12.1m loans
Change
UK's FCA finalised a redress scheme that narrows eligible contracts to about 12.1 million and requires lenders to pay roughly £7.5 billion in compensation, averaging £830 per eligible loan for agreements dated 2007–2024.
Why it matters
The scheme creates a single, regulator-managed process that forces lenders to settle collectively rather than rely on individual ombudsman or court complaint routes. Firms must therefore decide quickly whether to accept the redress terms or pursue legal challenges, a choice that can delay consumer payouts and extend operational uncertainty.
Implications
- — Retail banks' and specialist motor lenders' legal teams and boards must file legal challenges by 5pm on 27 April 2026 if they intend to contest the FCA scheme — failing to file risks leaving the firm bound by the regulator's redress terms.
- — Retail banks' and specialist motor lenders' claims processing and customer remediation teams must implement the FCA's claims handling procedures and provision funds to pay their share of compensation to meet the scheme's delivery timetable — failure to prepare will delay consumer payments.
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