UK sets up compensation scheme for families of Horizon IT scandal victims
Change
The UK government established a compensation scheme allowing close relatives of post office operators to file claims through either a fully assessed personal injury route or an events-based route.
Why it matters
Family claimants must decide which of the two prescribed routes fits their case and gather the supporting medical or event evidence required by that route. Those who do not submit a claim under the new scheme will remain outside the eligibility framework that the Post Office and government redress programmes previously applied.
Implications
- • Close relatives of affected post office operators must lodge a claim under either the personal injury route or the events-based route to become eligible for compensation — failure to file will forfeit access to the scheme.
- • Post Office and UK government redress scheme administrators must implement a claims stream for family-member applications and process those claims under the new route rules — failure to do so will delay or block payments to eligible relatives.
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