Key insights
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1
Consultants' Promises vs. Reality: Clients report a gap between AI promises and actual results from consulting firms.
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2
Shift to In-House Teams: Many companies prefer their internal teams over consultants for AI implementation.
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3
Future Potential: Consulting firms believe profits will come in a second wave of AI deployment.
Takeaways
The consulting industry must adapt to the evolving landscape of AI to regain client trust.