Insurance companies in India must adopt 1600-series numbers by February 15 under TRAI rules to prevent fraud calls.

To shield consumers from fraudulent calls, the Telecom Regulatory Authority of India issued a directive requiring insurance companies to migrate to 1600-series phone numbers by February 15. These numbers are designated for banking, financial services, insurance, and government entities. This helps distinguish verified institutional calls from those made by scammers who impersonate trusted organizations using regular 10-digit numbers. The rule was implemented in consultation with the Insurance Regulatory and Development Authority of India and follows earlier mandates covering banks, pension funds, and securities entities. This measure aims to enhance trust in financial communications and protect customers from fraud.