Russia blocks a major consumer messaging channel

Russian authorities have banned WhatsApp and are directing users to switch to the state-backed messenger MAX, citing WhatsApp’s non-compliance with Russian law.
Russia blocks a major consumer messaging channel
Why it matters
This removes a default communications tool for Russian consumers and businesses, forcing customer support, community management, and internal coordination to migrate to MAX or rely on VPN-dependent access. Companies operating in Russia should expect higher compliance and data-access demands when using the state-backed alternative, increasing legal and operational exposure for sensitive communications. The move also raises the risk of service disruption for any workflows that still depend on WhatsApp availability inside Russia.
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