India's Telecom Regulatory Authority (TRAI) orders telcos to share AI spam flags within hours

Economic Times
Change
India's Telecom Regulatory Authority (TRAI) ordered terminating mobile operators to publish suspected spam calling-line identifications flagged by artificial intelligence/machine learning (AI/ML) systems onto a common distributed ledger technology (DLT) blockchain within two hours, required originating operators to contact and verify the know your customer (KYC) identifiers of flagged senders, and set a 30-day compliance deadline.
India's Telecom Regulatory Authority (TRAI) orders telcos to share AI spam flags within hours
Why it matters
The directive removes reliance on consumer complaints by making network operators responsible for detecting, sharing and escalating suspected unsolicited commercial communications. It also creates a sender-level enforcement trigger: enforcement must be initiated when five or more numbers from the same sender are identified as potential spam within ten days, with both originating and terminating operators held accountable to coordinate follow-up.
Implications
  • • Terminating mobile operators' AI/ML and network operations teams must tune detection systems to flag suspected spam CLIs and ensure those flags are posted to the distributed ledger technology (DLT) platform within two hours of detection.
  • • Originating mobile operators' compliance and customer outreach teams must contact flagged senders, verify their know your customer (KYC) identifiers, and check telecom resources allocated to the sender for other potentially spam-linked numbers.

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Source

Economic Times

Topics

Regulatory Actions Compliance Artificial Intelligence Blockchain & Web3

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