Boeing gaining ground in ‘war against defects’ at 737 jet plant

Boeing's focus on quality and employee involvement is crucial for restoring its reputation and achieving production goals. Continuous improvement efforts are essential for long-term success.
Boeing gaining ground in ‘war against defects’ at 737 jet plant

Key insights

  • 1

    Quality Improvements: Boeing has reduced quality lapses by 75%.

  • 2

    Increased Production: Production flow improved by 60% since April 2024.

  • 3

    Employee Engagement: Over 1,000 employee suggestions have been addressed.

A What happened
Boeing is actively working to improve quality at its 737 jet plant, especially as the second anniversary of a midair incident approaches. The company has implemented a safety and quality plan based on employee and regulator feedback. Notable improvements include a 75% reduction in quality lapses and a 60% increase in production flow since April 2024. Weekly meetings allow employees to discuss issues and suggest improvements, leading to over 1,000 addressed complaints. Boeing aims to ramp up production to 60 jets per month, which is vital for its financial recovery after years of losses. However, the company acknowledges that rebuilding trust and addressing cultural issues will take time.

Topics

Business & Markets Economy

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