UK

UK FCA censures Sapia and mandates £19.6m client restitution

Firms must enforce segregation controls in client-money handling

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UK FCA censured Sapia and required a £19.6m payment to compensate clients for failures in protecting client money.
Why it matters
The action addresses inadequate separation of duties in client-money accounts, increasing the risk of misuse. The restitution will be distributed to affected clients through administrators and the compensation scheme.
Implications
  • Client-money teams must segregate payment and reconciliation roles immediately — failures risk regulatory enforcement

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