RBI bars non-regulated staff from handling pledged gold

Fintechs must route gold custody and disbursal through licensed NBFC or bank entities

Change
India's RBI tightened gold-handling rules, barring non-regulated personnel from handling pledged gold and forcing gold-loan fintechs into NBFC-licensed or on-balance-sheet lending.
Why it matters
Fintech-led gold custody and doorstep servicing models are no longer compliant. Lending, custody and disbursal must sit within licensed NBFC or bank frameworks. Indiagold and Oro have secured NBFC licences in response, while smaller players face higher cost-of-capital pressure against incumbents like Muthoot and Manappuram.
Implications
  • Gold-loan fintech operations teams must stop employee-led gold handling immediately — violations trigger RBI compliance breaches and enforcement action.

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