India's RBI fines Airtel Payments Bank Rs 31.8 lakh
- • Payments banks' compliance teams must review and remediate disclosure controls for customer complaints in their annual financial statements or face monetary penalties uncovered during RBI statutory inspections.
- • Banks' finance and external audit teams must update year‑end disclosure checklists to include a documented inventory of customer complaints or risk regulatory fines identified during supervisory inspections.
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