India's RBI fines three public banks and Pine Labs for KYC and transaction lapses
Bank compliance teams must fix KYC and transaction controls or face RBI penalties
Change
India's RBI has imposed monetary penalties totalling Rs 2.20 crore — Rs 95.40 lakh on Union Bank of India, Rs 63.60 lakh on Central Bank of India, Rs 58.50 lakh on Bank of India and Rs 3.10 lakh on Pine Labs — for breaches including failure to credit unauthorised electronic transactions within 10 working days, delayed Know Your Customer (KYC) uploads, unauthorised levies and issuance of prepaid payment instruments without Full-KYC.
Why it matters
Banks must credit amounts from unauthorised electronic transactions to affected customer accounts within 10 working days of customer notification and provide 24x7 channels for customers to report such transactions. Banks must upload customer Know Your Customer (KYC) records to the Central KYC Records Registry within prescribed timelines, avoid opening duplicate Basic Savings Bank Deposit (BSBD) accounts and stop levying unauthorised ad-hoc charges or withholding interest on matured Term Deposit Receipts. Prepaid payment instrument (PPI) issuers must complete Full-KYC before issuing instruments.
Implications
- — Compliance teams at Indian banks must credit unauthorised electronic-transaction amounts to customer accounts within 10 working days of notification or face RBI monetary penalties immediately.
- — KYC and retail-operations teams at Indian banks must upload customer KYC records to the Central KYC Records Registry within the prescribed timelines and close duplicate BSBD accounts now or face RBI monetary penalties.
Unlock the full brief.
Implications — what this forces you to change
Who is affected — which roles and obligations are exposed
What to watch — binding deadlines and enforcement dates
Real-time alerts — delivered the moment a binding change is published
Clarify with AI — turn any brief into a decision for your role
Start free trial
No credit card · $29/month (~₹2,400) after trial · Active in seconds
Source
View on Economic Times