India's RBI fines three public banks and Pine Labs for KYC and transaction lapses

Bank compliance teams must fix KYC and transaction controls or face RBI penalties

Economic Times ·
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India's RBI has imposed monetary penalties totalling Rs 2.20 crore — Rs 95.40 lakh on Union Bank of India, Rs 63.60 lakh on Central Bank of India, Rs 58.50 lakh on Bank of India and Rs 3.10 lakh on Pine Labs — for breaches including failure to credit unauthorised electronic transactions within 10 working days, delayed Know Your Customer (KYC) uploads, unauthorised levies and issuance of prepaid payment instruments without Full-KYC.
Why it matters
Banks must credit amounts from unauthorised electronic transactions to affected customer accounts within 10 working days of customer notification and provide 24x7 channels for customers to report such transactions. Banks must upload customer Know Your Customer (KYC) records to the Central KYC Records Registry within prescribed timelines, avoid opening duplicate Basic Savings Bank Deposit (BSBD) accounts and stop levying unauthorised ad-hoc charges or withholding interest on matured Term Deposit Receipts. Prepaid payment instrument (PPI) issuers must complete Full-KYC before issuing instruments.
Implications
  • Compliance teams at Indian banks must credit unauthorised electronic-transaction amounts to customer accounts within 10 working days of notification or face RBI monetary penalties immediately.

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