India's TRAI mandates mobile operators to share AI spam data on blockchain within hours
Change
India's TRAI mandated mobile operators to post artificial intelligence and machine learning-detected suspected spam phone numbers on a common distributed ledger within two hours of flagging and to act against senders without waiting for user complaints, with firms required to comply within 30 days.
Why it matters
Terminating and originating operators are now required to cross-check flagged numbers via the distributed ledger and to verify sender identity, shifting enforcement away from complaint-only workflows. If five or more phone numbers from the same sender are identified as potential spam within 10 days, operators must initiate action against that sender.
Implications
- • Terminating mobile operators' artificial intelligence and machine learning detection teams must publish flagged suspected spam phone numbers on the shared distributed ledger within two hours of detection or be non-compliant with TRAI's directions.
- • Originating mobile operators' customer verification and compliance teams must contact flagged senders to obtain KYC identifiers and check telecom number allocations, or be non-compliant with the mandate.
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